At Hagerty DriveShare, we are committed to respecting your privacy. For this reason, we want to be upfront with you in terms of letting you know what information we may collect and how we might use it.
Information We Collect About You and How We Collect It
When you offer your car for rent through the Hagerty DriveShare marketplace, we will ask you for certain personal information including your name, contact information and information about your car. We may also require additional financial information from you to facilitate payment to you and to process any filings required by applicable tax authorities. When you rent a car through the Hagerty DriveShare marketplace, we will ask you for your name, contact information, payment information and information concerning your driver’s license and driver’s record. We will maintain records for a reasonable period concerning your registration with and use of the Hagerty DriveShare marketplace, including any correspondence you have with us.
We reserve the right to review and store the communications you make through the site, including your postings on site pages and your communications to other members using the marketplace’s messaging capabilities. We may use those communications for internal purposes, including to better understand how members use the marketplace, as well as for security purposes. That being stated, we are not obligated or required to review any communications and make no commitment to do so or to take any specific action with respect to those communications.
We have enabled Google Analytics Advertising and Adobe Analytics to assist us with collecting various pieces of demographic information. Specifically, we have enabled geographic and general website movement pattern features. You can opt out of any Google Analytics Features that we use by utilizing Google’s currently available opt-outs. You can also opt-out of the Google Analytics Advertising Features through your Google Ad Settings and Ad Settings for mobile applications.
In Car Devices:
If your car or a car you rent through the marketplace includes an in-car device, Hagerty DriveShare will log and retain information recorded by the in-car device, such as location, mileage and other aspects of your use of the car during a rental period. If the in-car device is operated by a third party service, e.g. ZenDrive, that service may record information about your use of the car.
Use of Information and Information Verification
Hagerty DriveShare will use your personal information solely for its internal business purposes in connection with the provision of the Hagerty DriveShare marketplace. That includes use of your information: to facilitate our administration and operation of the marketplace; to understand better how our users engage with the marketplace; to verify your account information, including your driving record; to process your requests and transactions; to provide you with information or services you request; and to inform you about other promotions or products or services we think will be of interest to you.
Disclosure of Information
Hagerty DriveShare enables car owners to offer and rent their vehicles to other individuals. If you agree to a rental transaction through the Hagerty DriveShare marketplace, Hagerty DriveShare may provide your personal information to the other party in that transaction as reasonably necessary to facilitate the rental. For example, Hagerty DriveShare may provide your mobile phone number to facilitate communication or your photograph to facilitate identification.
In addition to information verification providers described above, we may share personal information with other vendors and service providers who are engaged by or working with us in connection with the operation of our site and marketplace and who need access to such information to carry out their work for us. In some cases, the service provider may be directly collecting the information from you on our behalf. Hagerty DriveShare will endeavor to choose service providers that are well established and who have agreed to protect the confidentiality of any personal information the service provider receives. Hagerty DriveShare is not responsible for the act or omissions of its service providers.
Hagerty DriveShare may disclose personal information in the good faith belief that we are lawfully authorized or required to do so, or that doing so is reasonably necessary or appropriate to comply with the law or with legal process or authorities, respond to any claims, or to protect the rights, property or safety of Hagerty DriveShare, our users, our employees or the public. That includes actions we may take to protect Hagerty DriveShare or our users from fraudulent, abusive, inappropriate or unlawful use of our site or marketplace. Information about our users, including personal information, may also be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets, financing or acquisition or in any other situation where personal information may be transferred as one of the business assets of Hagerty DriveShare, or as part of a bankruptcy, liquidation or similar proceeding.
You understand that when you use the site, information you post in your profile or in any other area of the site will be available to other users and in some cases may be publicly available.
Hagerty DriveShare may compile aggregate information about the use of the marketplace. In other words, information about how you use a service may be collected and combined with information about how others use the same service. Aggregate data helps us understand trends and our users’ needs so that we can better consider new features or otherwise tailor our marketplace. Hagerty DriveShare may also share aggregate demographic information with advertisers and partners. This policy in no way restricts or limits our collection and use of aggregate information.
We have endeavored to put into place reasonable security measures in an effort to protect personal information while it is under our control. We are not responsible for any unauthorized disclosure of personal or other information caused by any third party. Your account information is accessible online through the use of a password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of our web site by any person using your password. Please advise us immediately if you believe your password has been misused.
Our Policies Concerning Children
Hagerty does not knowingly collect personal information from anyone 13 years old and younger without parental consent. In the event we obtain actual knowledge that we have collected information from children age 13 and younger without parental consent, we will take measures to remove such information from our servers. If you believe that we might have any personal information from a child aged 13 years or under, please contact us at 877-922-1702 or firstname.lastname@example.org
California Privacy Rights
Pursuant to California Civil Code Section 1798.83, this policy sets forth that we only share personal information (as defined in California Civil Code Section 1798.83) with third parties for direct marketing purposes if you either specifically opt-in, or are offered the opportunity to opt-out and elect not to opt-out of such sharing at the time you provide personal information or when you choose to participate in a feature on the Service. If you do not opt-in or if you opt-out at that time, we will not share your personal information with that identified third party for direct marketing purposes.
California Business & Professions Code Section 22575(b) provides that California residents are entitled to know how we respond to "Do Not Track" browser settings. Like many other websites and online services, we do not currently alter our practices when we receive Do Not Track signals as there is no consensus among industry participants as to what "Do Not Track" means in this context. To find out more about "Do Not Track," you may wish to contact us at email@example.com.
Updating your information or opt-out of emails
If you wish to opt-out of marketing and promotional emails, please contact us at firstname.lastname@example.org. You may not opt-out of receiving service-related emails. If you would like to review or update your personal information, please use your Account Page. If you have any trouble using the Account Page, please contact Hagerty DriveShare’s customer service at email@example.com.
If you have any questions about this privacy statement, the practices of this site, or your dealings with Hagerty, simply contact us at 877-922-1702 or firstname.lastname@example.org. Hagerty DriveShare welcomes your questions and comments about privacy, and what we do. Please feel free to e-mail us at email@example.com.
If you need to reach us by mail, please write to:
Hagerty DriveShare, LLC
141 River’s Edge Drive, Suite 200
Traverse City, MI 49684
Thanks for using Hagerty DriveShare!